Ecommerce Website Manager

We are looking for a customer journey obsessed Ecommerce Website Manager to manage the development of the digital roadmap, CRO, UX, testing & strategy for this national retailer.

This is a hybrid role - 2-3 days onsite in Essex HQ.

The Role

• Day to day management of company website to agreed business objectives and customer acquisition/lead generation goals

• Develop A/B testing and conversion rate optimisation plans and manage tests to ensure continuous improvement of site metrics focused on site funnels for both ecommerce and lead generation

• Ownership of site development roadmap, working with group resource to ensure on time delivery

• Manage site merchandiser to ensure site kept updated and focused on core KPIs

• Optimisation of personalisation and site search

• Project Manage the Re-platforming of the site

• Manage a team of 3 (UX Designer, Copywriter, Digital Exec)

The Person

• Previous experience in Ecommerce/Website management - ideally for a retail or B2C Ecommerce business

• Experience with CRO and UX including site development and ideation

• Team management experience

• Commercially minded and able to demonstrate ROI delivered

• Ability to manage own and others workload in an agile way

• Analytical and able to find solutions to challenges

• Customer journey obsessed!

• A desire to continually question and learn

• Experience with Optimizely and/or Shopify would be an advantage but not essential.